A. How do I place an order?

1. Click “Add to cart” button on the product that you wish to purchase.

2. Click “Continue shopping” to add other products into the cart or click “Checkout” to proceed for payment.

3. You will reach a log in page to log in your account. Key in your username and password. If you don’t have an account with us, create one.

4. Confirm your shipping address on the “Shipping address” column and click “next” button.

5. Proceed to select your shipping method and click” next” button.

6. Choose your payment method and click “next” button.

7. After all the above steps completed, reconfirm your billing details and followed by agree on the terms and conditions.

8. Click “Confirm order” to complete the order.

B. What are the payment methods available?

1. Online Banking

2. Visa / Master / Debit Card

3. UnionPay Credit / Debit Card

4. Boost Wallet

5. Touch n Go pay

6. Maybank QR

7. Mcash

C. How to update my personal information and shipping address?

1. Log in to your account and click “Account Maintenance” and update accordingly.

D. What if I forgot my password?

1. Click “Forget Password” and fill in your email address that have used for registration.

2. Click “Submit”.

3. A verification code will be sent to you via email for new password setting.

E. Can I cancel the order?

1. Yes. If the order is on pending status.

2. Please notify us via email : seeplusmalaysia@gmail.com with title “Request to cancel order”.

3. Once the product is out of our warehouse, cancellation is not allowed.

F. What is the transaction currency?

1.0All transactions are in Ringgit Malaysia (RM).

G. How long does the delivery usually take?

1. Depending on stock availability. Normally it takes 7-14 working days.

H. Other enquiries.

1.0 Please feel free to call us on +6012-2280632 or email : seeplusmalaysia@gmail.com.